Legal area
PLEASE NOTE THAT YOU AGREE WITH THE FOLLOWING TERMS AND CONDITIONS WHEN SHOPPING AT OTTANGE UNDER THE WEBSITE OTTANGE.COM BE AWARE THAT OTTANGE RESERVES THE RIGHT TO CHANGE THIS POLICY AT ANY TIME WITH FUTURE EFFECT.
1. GENERAL INFO
COMPANY DETAILS:VAT: BE 0754.956.443 THESE CONDITIONS OF USE (THE "CONDITIONS OF USE") REGULATE ACCESS AND USE OF THE WEBSITE HOSTED UNDER THE DOMAIN NAME OTTANGE.COM (THE "WEBSITE") AND UNDER ANY OF THE SUBDOMAINS OR DEPENDENT WEB PAGES OF THE SAME, AS WELL AS THE CONTENT AND SERVICES THAT THE OWNER OF THE WEBSITE MAKES AVAILABLE TO ITS USERS (THE "USERS") AND ESTABLISHED TOGETHER WITH THE PRIVACY AND COOKIES POLICY, RELATING TO THE MANAGEMENT OF THE PERSONAL DATA OF THE USERS , THE TERMS AND CONDITIONS BY WHICH THE WEBSITE IS GOVERNED.
2. INTELLECTUAL PROPERTY
ALL THE INFORMATION CONTAINED IN OUR WEBSITE INCLUDING GRAPHIC DESIGN, SOURCE CODE, LOGO'S, TEXT, PHOTOS, NAMES AND IN GENERAL EVERY COMMUNICATION IS PROTECTED BY INTELLECTUAL PROPERTY RIGHTS THAT ARE WITH OUR SUPPLIERS OR OTHER STAKEHOLDERS. IT IS FORBIDDEN TO USE OR CHANGE THE INTELLECTUAL PROPERTY RIGHTS AS MENTIONED IN THIS ARTICLE. ANY ACT OF REPRODUCTION, DISTRIBUTION, TRANSFORMATION OR PUBLIC COMMUNICATION, AS WELL AS ANY TYPE OF TRANSFER, OF ALL OR PART OF THE CONTENT OF THE WEBSITE, AND IN GENERAL ANY ACT OF EXPLOITATION OF ALL OR PART OF THE CONTENTS (IMAGES, TEXTS, DESIGN, INDEXES, FORMS, ETC.), AS WELL AS THE DATABASES AND SOFTWARE NECESSARY FOR THE VISUALIZATION OR OPERATION OF THE SAME, AND ANY OBJECT THAT ACCORDING TO THE CURRENT LEGISLATION IS PROTECTABLE BY THE RULES OF INTELLECTUAL PROPERTY. USERS MAY NOT EXPLOIT OR USE COMMERCIALLY, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, ANY OF THE CONTENT THAT MAKES UP THE WEBSITE WITHOUT THE PRIOR WRITTEN PERMISSION OF OTTANGE. TRADEMARKS, TRADE NAMES, STORE SIGNS, NAMES, LOGOS, SLOGANS OR ANY TYPE OF DISTINCTIVE SIGN SHOWN ON THE WEBSITE AND BELONGING TO OTTANGE AND IN PARTICULAR, THE NAME OTTANGE, MAY NOT BE USED, WITHOUT PRIOR WRITTEN PERMISSION OF OTTANGE.COM.
3. USE OF THE WEBSITE
USERS AGREE TO USE THE WEBSITE IN ACCORDANCE WITH THE LAW, MORALITY, AND THE GENERAL STATE OF PUBLIC ORDER. USERS ARE OBLIGED TO REFRAIN FROM USING THE WEBSITE FOR ILLEGAL PURPOSES OR EFFECTS THAT WOULD BE CONTEST THE PROVISIONS OF THESE TERMS OF USE, AND AS A RESULT BE HARMFUL TO THE RIGHTS AND INTERESTS OF OTTANGE OR THIRD PARTIES, OR THAT IN ANY WAY MAY DAMAGE, OR IMPAIR THE IMAGE OR REPUTATION OF OTTANGE OR IMPEDE THE NORMAL USE OR ENJOYMENT OF THE PRODUCTS AND SERVICES OFFERED BY OTTANGE ON THE WEBSITE.
4. PRICES AND PAYMENTS
OUR CUSTOMERS CAN MAKE THE PAYMENT OF THEIR ORDER BY CREDIT CARD OR BANCONTACT. TO MINIMIZE THE RISK OF UNAUTHORIZED ACCESS, THE USER'S CREDIT CARD DATA WILL BE ENCRYPTED. PRICES ARE DISPLAYED WITH VALUE ADDED TAX ( INCL. VAT). THE APPLICABLE VAT RATE WILL BE THE ONE LEGALLY IN FORCE AT ANY GIVEN TIME DEPENDING ON THE SPECIFIC PRODUCT IN QUESTION.
5. LINKS TO THIRD PARTY WEBSITES
THE LINKS CONTAINED IN THE WEBSITE, REFERRING TO ADVERTISING OR OTHER TYPES OF CONTENT, AND WHOSE OWNERSHIP OR RESPONSIBILITY CORRESPONDS TO THIRD PARTIES OTHER THAN OTTANGE, ARE NOT THE RESPONSIBILITY OF OTTANGE, WHO IN NO CASE CONTROLS OR APPROVES THE SERVICES, CONTENT, DATA, FILES, PRODUCTS OR ANY KIND OF MATERIAL EXISTING ON THE PAGE OR WEB PAGES OF THIRD PARTIES. THEREFORE, OTTANGE WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR THE LEGALITY OF THE CONTENT OF SAID PAGE / S, BEING THE SOLE RESPONSIBILITY OF THE THIRD PARTY FOR CONTENT RELATED TO THAT LINK, ESPECIALLY IN RESPECT TO THE LAW, MORAL, GOOD CUSTOMS AND PUBLIC ORDER. THE EXISTENCE OF LINKS DOES NOT PRESUME A RELATIONSHIP OF ANY KIND BETWEEN OTTANGE AND THE OWNER OF THE WEBSITE ON WHICH IT IS ESTABLISHED.
6. DISCLAIMER OF LIABILITY
OTTANGE IS CLEARED FROM ANY RESPONSIBILITY RELATED TO: • THE OPERATION OF THE WEBSITE, (INCLUDING CAUSES OF FORCE MAJEURE, OR ANY OTHER INTERRUPTIONS BEYOND THE CONTROL OF OTTANGE), THAT MAY NOT BE FULLY OPERATIONAL, OR IS LACKING IN FUNCTIONALITY TO MANAGE THE RELEVANT SERVICE. • POSSIBLE ERRORS OR SECURITY DEFICIENCIES THAT MAY OCCUR DUE TO THE USE, BY THE USERS, OF A BROWSER OF AN OUTDATED OR INSECURE VERSION, AS WELL AS THE ACTIVATION OF THE DEVICES FOR KEEPING PASSWORDS OR IDENTIFICATION CODES OF THE REGISTERED USER IN THE BROWSER, OR DAMAGES, ERRORS OR INACCURACIES THAT MAY ARISE FROM ITS MALFUNCTION. • FOR DIRECT OR INDIRECT DAMAGES THAT MAY BE CAUSED BY THE INFORMATION TRANSMITTED OR COMMUNICATED ON THE WEBSITE OR IN ITS ELECTRONIC COMMUNICATIONS, INCLUDING TECHNICAL LIMITATION OR HUMAN ERRORS IN THE PUBLISHED DATA. • DAMAGES, INCLUDING BUT NOT LIMITED TO: DIRECT OR INDIRECT, INHERENT OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES, ARISING IN RELATION TO THIS WEBSITE OR ITS USE OR IMPOSSIBILITY OF USE BY ANY OF THE PARTIES, OR IN RELATION TO WITH ANY PERFORMANCE FAILURE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, SYSTEM OR LINE FAILURE. THE USER WILL BE LIABLE FOR DAMAGES OF ANY NATURE DUE TO UNLAWFUL OR FRAUDULENT ACTS AS WELL AS THOSE DAMAGES THAT OTTANGE OR ITS USERS MAY SUFFER AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USER'S FAILURE TO COMPLY WITH THESE TERMS OF USE , OTTANGE RESERVING THE RIGHT OF ACTION TO WHICH IT IS ENTITLED BEFORE THE RELEVANT JUDICIAL OR POLICE AUTHORITIES.ALTHOUGH IT USES ITS BEST EFFORTS, OTTANGE CANNOT GUARANTEE THE USERS CONTINUOUS AND UNINTERRUPTED ACCESS AND USE OF ITS WEBSITE.
7. MODIFICATIONS
OTTANGE HAS THE RIGHT TO REVIEW AND MODIFY THESE CONDITIONS OF USE AT ANY TIME. THE USER WILL BE SUBJECT TO THEM FROM THE MOMENT THEY ACCEPT THEM, EXCEPT IF THE LAW OR GOVERNMENT AGENCIES STATES OTTANGE MUST MAKE RETROSPECTIVE CHANGES, IN WHICH CASE THE POSSIBLE CHANGES WILL ALSO AFFECT THE ORDERS THAT THE USER HAD PREVIOUSLY REQUESTED.
8. CONTACT AND WRITTEN COMMUNICATIONS
THE APPLICABLE REGULATIONS REQUIRE THAT PART OF THE INFORMATION OR COMMUNICATIONS THAT OTTANGE SENDS TO THE USER BE IN WRITING. BY ACCEPTING THESE TERMS OF USE, THE USER AGREES THAT MOST OF THE COMMUNICATIONS WITH OTTANGE ARE ELECTRONIC. OTTANGE WILL CONTACT THE USER VIA EMAIL OR BY POSTING NOTICES ON THE WEBSITE. THE USER AGREES TO USE THIS ELECTRONIC MEANS OF COMMUNICATION AND ACKNOWLEDGES THAT ALL NOTIFICATIONS, INFORMATION AND OTHER COMMUNICATIONS THAT BISOU ANTWERP SEND HIM/HER ELECTRONICALLY COMPLY WITH THE LEGAL REQUIREMENTS OF BEING IN WRITING.FOR ANY QUERY OR INCIDENT RELATED TO ORDERS, THE USER MUST CONTACT OTTANGE BY SENDING AN EMAIL TO THE FOLLOWING ADDRESS ORDER@OTTANGE.COM
9. SHIPPING, DELIVERY AND RETURNS OR EXCHANGES
ALL INFORMATION REGARDING SHIPPING OPTIONS, DELIVERY TIMES ASWELL AS RETURNS OR EXCHANGES CAN BE FOUND ON OUR SHIPPING PAGES.
10. PRODUCTS AND WARRANTY
WE MAKE EVERY EFFORT TO DISPLAY AS ACCURATELY AS POSSIBLE THE COLORS, FEATURES, SPECIFICATIONS AND DETAILS OF THE PRODUCT AVAILABLE ON THE SITE. HOWEVER, WE DO NOT GUARANTEE THAT THE COLORS, FEATURES, SPECIFICATIONS AND DETAILS OF THE PRODUCTS WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT OR FREE OF OTHER ERRORS, AND YOUR ELECTRONIC DISPLAY MAY NOT ACCURATELY REFLECT THE ACTUAL COLORS AND DETAILS OF THE PRODUCTS. WE RESERVE THE RIGHT TO DISCONTINUE ANY PRODUCTS AT ANY TIME FOR ANY REASON. PRICES FOR ALL PRODUCTS ARE SUBJECT TO CHANGE. WE DO NOT WARRANT THAT THE QUALITY OF ANY PRODUCTS, PRODUCTS, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU WILL MEET YOUR EXPECTATIONS, OR THAT ANY ERRORS IN THE PRODUCTS WILL BE CORRECTED. WE DON'T OFFER WARRANTY ON OUR PURCHASED ITEMS. FROM THE MOMENT THAT THE CUSTOMER BUYS ITEMS AND OTTANGE HAS RECEIVED THEIR PAYMENT THE PRODUCTS ARE PROPERTY OF THE CUSTOMER. HOWEVER IT IS POSSIBLE TO RETURN AN UNUSED PRODUCT. PLEASE HEAD TO OUR RETURN POLICY PAGE FOR MORE INFORMATION. OTTANGE IS NOT RESPONSIBLE FOR SOLES THAT ARE WORN, WE CAN SHARE ADVISE ON TAKING CARE OF YOUR SHOES AND HOW TO HAVE THEM RESTORED WHEN NEEDED.
11. ORDERS WITH WOOCOMMERCE
WE MAKE EVERY EFFORT TO DISPLAY AS ACCURATELY AS POSSIBLE THE COLORS, FEATURES, SPECIFICATIONS AND DETAILS OF THE PRODUCT AVAILABLE ON THE SITE. HOWEVER, WE DO NOT GUARANTEE THAT THE COLORS, FEATURES, SPECIFICATIONS AND DETAILS OF THE PRODUCTS WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT OR FREE OF OTHER ERRORS, AND YOUR ELECTRONIC DISPLAY MAY NOT ACCURATELY REFLECT THE ACTUAL COLORS AND DETAILS OF THE PRODUCTS. WE RESERVE THE RIGHT TO DISCONTINUE ANY PRODUCTS AT ANY TIME FOR ANY REASON. PRICES FOR ALL PRODUCTS ARE SUBJECT TO CHANGE. WE USE WOOCOMMERCE TO RECEIVE AND PROCESS ALL ORDERS. WOOCOMMERCE CONTAINS INFORMATION NECESSARY TO PROCESS THE ORDERS, SUCH AS NAME, ADDRESS, EMAIL, PHONE NUMBER, ACCOUNT NUMBER AND ORDER, INVOICE AMOUNT, TRANSACTION NUMBER. WOOCOMMERCE AND OTTANGE USE YOUR DATA SOLELY FOR THE PURPOSE OF PROCESSING YOUR ORDER.
12. USER REPRESENTATIONS
BY USING OUR SITE YOU REPRESENT AND WARRANT THAT: (1) ALL REGISTRATION INFORMATION YOU SUBMIT WILL BE TRUE, ACCURATE, CURRENT AND COMPLETE; (2) YOU WILL MAINTAIN THE ACCURACY OF SUCH INFORMATION AND PROMPTLY UPDATE SUCH REGISTRATION INFORMATION AS SECESSARY; (3) YOU HAVE THE LEGAL CAPACITY AND YOU AGREE TO COMPLY WITH THESE TERMS OF USE; (4) YOU ARE NOT UNDER THE AGE OF 13; (5) YOU ARE NOT A MINOR IN THE JURISDICTION IN WHICH YOU RESIDE, OR IF A MINOR, YOU HAVE RECEIVED PARENTAL PERMISSION TO USE THE SITE; (6) YOU WILL NOT ACCESS THE SITE THROUGH AUTOMATED OR NON-HUMAN MEANS, WHETHER THROUGH A BOT, SCRIPT OR OTHERWISE; (7) YOU WILL NOT USE THE SITE FOR ANY ILLEGAL OR UNAUTHORIZED PURPOSE; AND (8) YOUR USE OF THE SITE WILL NOG VIOLATE ANY APPLICABLE LAW OR REGULATION.
13. USER REGISTRATION
YOU MAY BE REQUIRED TO REGISTER ON OUR SITE. YOU AGREE TO KEEP YOUR PASSWORD CONFIDENTIAL AND WILL BE RESPONSIBLE FOR ALL USE OF YOUR ACCOUNT AND PASSWORD. WE RESERVE THE RIGHT TO REMOVE, RECLAIM OR CHANGE A USERNAME YOU SELECT IF WE DETERMINE, IN OUR SOLE DISCRETION, THAT SUCH USERNAME IS INAPPROPRIATE, OBSCENE OR OTHERWISE OBJECTIONABLE. YOU ARE RESPONSIBLE FOR SUBMITTING THE CORRECT PERSONAL INFORMATION REGARDING YOUR USER ACCOUNT. IF PERHAPS A WRONG ENTERED INFORMATION WAS SUBMITTED AND THEREFORE A PACKAGE GOT LOST WE CANNOT GIVE YOU A REFUND, EXCHANGE.
Privacy policy
WE RESPECT THE PRIVACY OF ALL USERS ON THIS SITE AND ENSURE THAT THE PERSONAL INFORMATION YOU PROVIDE TO US IS TREATED CONFIDENTIALLY. WE USE YOUR DATA TO PROCESS ORDERS AS QUICKLY AND EASILY AS POSSIBLE. FOR THE REST, WE WILL ONLY USE THIS INFORMATION WITH YOUR PERMISSION. WE WILL NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES AND WILL ONLY MAKE IT AVAILABLE TO THIRD PARTIES INVOLVED IN PROCESSING YOUR ORDER (SUCH AS THE COURIER COMPANY).
WE USE THE COLLECTED DATA TO PROVIDE OUR CUSTOMERS WITH THE FOLLOWING SERVICES: • WHEN YOU PLACE AN ORDER, WE NEED YOUR NAME, E-MAIL ADDRESS, DELIVERY ADDRESS AND PAYMENT DETAILS TO PROCESS YOUR ORDER AND TO KEEP YOU INFORMED OF ITS PROGRESS. • IN ORDER TO MAKE SHOPPING ON THIS WEBSITE AS PLEASANT AS POSSIBLE, WE STORE WITH YOUR PERMISSION YOUR PERSONAL DATA AND THE DATA RELATED TO YOUR ORDER AND THE USE OF OUR SERVICES. THIS ALLOWS US TO PERSONALIZE THE WEBSITE AND RECOMMEND PRODUCTS THAT YOU MAY FIND INTERESTING. • WITH YOUR PERMISSION, WE USE YOUR DATA TO INFORM YOU ABOUT THE DEVELOPMENT OF THE WEBSITE AND ABOUT SPECIAL OFFERS AND PROMOTIONS. YOU CAN UNSUBSCRIBE FROM THIS E-MAIL NEWSLETTER AT ANY TIME. • IF YOU CREATE A CUSTOMER PROFILE ON THIS WEBSITE, WE WILL SAVE YOUR DATA, SUCH AS YOUR NAME AND ADDRESS, TELEPHONE NUMBER, E-MAIL ADDRESS, DELIVERY ADDRESS AND PAYMENT DETAILS, SO THAT YOU DO NOT HAVE TO FILL IT IN WITH EVERY NEW ORDER. • INFORMATION ABOUT THE USE OF OUR SITE AND THE FEEDBACK WE RECEIVE FROM OUR VISITORS HELPS US TO FURTHER DEVELOP AND IMPROVE OUR SITE. • IF YOU SUBSCRIBED TO OUR NEWSLETTER, YOUR EMAIL ADDRESS AND YOUR PERMISSION IS SAVED AND IS USED EXCLUSIVELY FOR OUR OWN ADVERTISING PURPOSES AND DO NOT PASS IT ON TO THIRD PARTIES. WE WILL CONTINUE TO USE THIS INFORMATION UNTIL THE CUSTOMER REQUESTS TO STOP RECEIVING OUR NEWSLETTER. YOU CAN UNSUBSCRIBE OUR NEWSLETTER AT ANY TIME. • COOKIES ARE SMALL PIECES OF INFORMATION THAT ARE STORED ON YOUR COMPUTER BY YOUR BROWSER. THIS WEBSITE USES COOKIES TO RECOGNIZE YOU ON YOUR NEXT VISIT. COOKIES ENABLE US TO COLLECT INFORMATION ABOUT THE USE OF OUR SERVICES AND TO IMPROVE AND ADAPT THEM TO THE WISHES OF OUR VISITORS. OUR COOKIES PROVIDE INFORMATION CONCERNING PERSONAL IDENTIFICATION. YOU CAN SET YOUR BROWSER SO THAT YOU DO NOT RECEIVE COOKIES WHEN SHOPPING ON THIS WEBSITE.
IN CASE IF YOU HAVE ANY QUESTIONS ABOUT THE PRIVACY POLICY OF THIS SHOP, PLEASE CONTACT ORDER@OTTANGE.COM.
