BETWEEN  23.10.23  -  01.11.23  Shipments can take up to 12 working days. SHIPPING TIME: 3-7 BUSINESS DAYS Please note, we will always aim to ship orders on the same day they are processed. However, there might be delays due to external disruptions. International shipping time will vary, please email us if you are concerned about the shipping time of your order. All shipping costs are shown after finishing your check out details. Our warehouse is located in Belgium. For all orders shipped outside the European Union, the recipient is responsible for any import taxes and customs duties. Ottange cannot estimate or be responsible for the amount of customs duties you will have to pay. For more information, please contact your local customs office. If the recipient refuses delivery of their order due to a tax and or customs charge, your package will be considered abandoned and disposed off by the shipping carrier and therefore, your order is not eligible for a refund.